Privacy Policy

Thank you for your visit to our website and your interest in our company and our products. The protection of your personal data (e.g. your name, address and telephone number) is very important to us and we want you to feel safe when you visit our internet pages. In the following, we will explain which information we collect during your visit to our websites and how it is used.

Visiting our website

When you visit our website and every time you retrieve a file, our web server collects logging information (e.g. type of browser, date and time of the retrieval) for statistical evaluation. These are no personal data. It is not possible for us to assign the collected data to a specific natural person. Our website uses cookies. Cookies are sets of data our web server sends to your web browser, where they are stored for later retrieval. It is up to you to decide whether cookies can be collected. You can set your browser such that you will be informed before any cookies are recorded; and the cookies will only be recorded if you explicitly agree. With cookies you can read information adapted to your specific interests on these pages. The help-desk function of your web browser will explain how you can prevent your browser from accepting new cookies and how you can delete existing cookies.

We cooperate with the Aumago GmbH, a provider of web analytics and audiences marketing. The cookies are Aumago cookies or cookies from service providers, which Aumago uses. Aumago uses this information to evaluate the use of the website and for online advertising (OBA).

Statistical recording

This website uses technologies provided by etracker GmbH (www.etracker.com) to collect and store information for marketing and optimisation purposes. A pseudonym usage profile can be created using this data. Cookies may be used for this purpose. Cookies are small text files that are locally stored in the cache of the website visitor’s internet browser. Cookies enable the internet browser to be recognised. The data collected by the etracker technology are not used without the express permission of the respective individual to personally identify the visitor of this website, and the data are not combined with personal information about the bearer of the pseudonym.

Orders and other inquiries

We only store personal data you transmit in the context of orders or other inquiries for the purpose of order processing, communication and after sales service (i.e. guarantee and warranty processes). Your personal data will not be passed on to third parties. The only exception are third party companies that need the data for processing the order or for demanding claims. This applies to forwarding companies we hire for delivery or for debt recovery services (Creditreform, Neuss). In any case, the scope of the transmitted data is limited to the minimum required. Another exception is when we are legally bound to disclose the data.

Storage period

Personal data we receive through our website will only be stored until the purpose for which they were entrusted to us has been achieved. If retention periods under commercial or fiscal law have to be complied with, some data might have to be stored for 10 years.

Right of information and other claims

You have a right to demand information about the data we store free of charge and also a right to have these data corrected, frozen or deleted. We would be glad to answer your questions about collecting, processing and using personal data. You can revoke the consent you gave to your data being used at any time. Should you have any questions concerning collection, processing or use of your personal data, if you require information, correction, freezing or deletion of your data and if you want to revoke your consent, please contact:

FRÄNKISCHE Rohrwerke
Gebr. Kirchner GmbH & Co. KG
Hellinger Strasse 1
97486 Königsberg / Germany
Phone: +49 95 25 88-0
Fax: +49 95 25 88-150
Email: info@fraenkische.de

or our data protection expert directly:

Rechtsanwalt [Lawyer]
Konstantin Malakas
Steinbachtal 2b
97082 Würzburg
Phone: +49 931 29 98 08-0
Fax: +49 931 29 98 08-8
Email: datenschutz@fraenkische.de